Counselling Online & Telephone due to Covid-19 and protecting the NHS

Since the UK lockdown in March 2020 with the social distancing and isolation of people throughout the UK it has become difficult for a lot of people. It seems to be a lot of us are in similar positions to each other and I have heard people talk about it as though we are all in the same storm but riding the storm in different boats from each other. I think this is very true and we are all in different types of boats and being affected in different ways but there are similarities in what is crashing against us. There is some reassurance sometimes that others are dealing with similar circumstances but also we can feel so alone in this, it is like a succession of waves one after another with huge waves appearing from nowhere sometimes. 

I think it is really important we are processing our feelings around what is going on for us at this time. For those of us that are used to seeing people face to face and having touch between them and others can find this can be such a hard time not to have that regular touch we are used to. 

To also be able to fill the time we all have or don't have to keep going and feel in a good place can be difficult to sustain. Sometimes being around people or not being around people that we usually are can affect us as we would usually have our own space or be less lonely at certain times of the day. 

This is such a complex time in our life... and it is hard to even touch on everything that might be going on for us. 

I have always provided and offered an option to have online or telephone counselling in the UK. From my experience people do prefer face to face counselling but to be able to offer online video counselling or telephone counselling for people can help those that aren't able to get to somewhere although they feel that the counsellor they have found would be the one that could support them through that thing they are going through or have been through. Counsellor can be personal and those people searching for the right counsellor tend to have a sixth sense that identifies a counsellor that they feel safe to talk to, sometimes it is having a chat with the counsellor that secures the instinct on picking the right one.

Online counselling or telephone counselling can be quite strange the first time you do this as it is something most people aren't used to. It can be easier for those that have been used to working using video calls/telephone or using them in their personal life anyway. I tend to talk through with people how affective it can be and all the things that we may need to consider while providing counselling in this method. Usually when someone has built the trust and got comfortable with online or telephone counselling then they usually do amazingly well and sometimes find it a lot easier to process something compared to being in the room with a counsellor. We can discuss the anxiety you might face when thinking about doing counselling in this way and work out what you can do to reduce that so we can focus on the stuff you came here to do. 

I think in the current circumstances thinking about and doing some online or telephone counselling can be that support that can help right now until things change and people are able to start to travel to see a counsellor again. Until then finding a counsellor that provides support virtually or remotely is the better alternative. 

I hope this helps you and if you feel you want to discuss anything then please do contact me. 
 If you are looking for someone to talk to about anything and processing feelings and emotions the please contact me on 
email: [email protected] 
Tel: 075555 97 600 
You can also find out more about me and my practice by clicking on About Me


If it is out of hours and you need to talk to someone give Mindline Somerset a Call 01823 276 892 -  Or The Samaritans on 116123​